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What it Covers?

Burglary, Housebreaking or Theft
Covers from any misfortunes caused by burglary, housebreaking or theft.
Falling Objects
Covers any damages caused by falling objects.
Vandalism or Malicious Acts
Covers damage to your motorcycle due to malicious acts by 3rd parties.
Bodily Injury of 3rd Party
Covers your liabilities in any occurrence of bodily injuries to the third party.
Death of 3rd Party
Covers your liabilities in any event that causes death to the third party.
Covers damage to the motorcycle due to accidents, mechanical breakdown, or wear and tear.
Fire, Explosion or Lightning
Protects from damages caused by fire, explosions and lightning.
Legal Cost
Covers Lawyers fee, doesn't include any form of penalty charges.
Up to RM 2,000
Motorcycle Accessories
Covers accessories which are fixed to your motorcycle only.
Special Perils
Covers damages caused by natural disasters like hurricane, typhoon, flood and other convulsions.
Legal Liability to Pillion
Covers legal expenses if you face legal action from your pillion.
Strike, Riot and Civil Commotion
Covers damages due to unlawful and domestic disturbance.
Rider Personal Accident Insurance
Provides protection for up to additional 2 named riders.
Pillion Personal Accident Insurance
Provides protection for your pillion passenger who is carried by you or your additional named riders.

How to Claim?

Firstly, call Zurich’s claims department to notify them regarding the accident. Then, report the accident to the police to secure a conviction against the offender. If there are any claims against you from the third party, immediately inform Zurich’s claims department and provide them with proof.

After making the necessary report, you will have to complete a Claim Form and submit it to Zurich within 21 days from the notified day together with any relevant documents. Finally, send your motorcycle to any of Zurich’s motorcycle repair shop for them to inspect and give approval for repair.

Helpline Number: 1-300-88-6222

Online Claims Portal:


Zurich General Insurance Malaysia Berhad

11th Floor, Menara Zurich,

No. 12, Jalan Dewan Bahasa,

50460 Kuala Lumpur, Malaysia

Things to Know

The documents you will need to provide to make a claim are:

  • Motorcycle license

  • Identity card

  • Police report

  • Repair quotation

  • Registration card

  • Road tax, etc.

If you are not physically disabled or hospitalised from the accident, you have to report the claim within 7 days to be able to get a claim from Zurich. However, in the unlikely event of an accident which causes you to be physically disabled or hospitalised, you have 30 days to report to Zurich and get the claim.

Zurich’s motorcycle insurance only provides coverage for your motorcycle in Malaysia, Singapore and Brunei in accordance to Malaysia’s law. If you wish to ride your motorcycle to Singapore, you are required to have coverage against Legal Liability to Pillion (LLP) in accordance to Singapore’s law. However, LLP is not covered by this policy so you will have to purchase Endorsement 108 which provides coverage for your liability for death or bodily injury of pillion.

Zurich will not provide insurance coverage if:

  • You or your authorised rider does not have a valid motorcycle license

  • You or your authorised rider is under the influence of alcohol, drugs and other intoxicating substances which deems you incapable of having control of your motorcycle

  • You or your authorised rider uses your motorcycle for an unlawful purpose

  • You or your authorised rider uses your motorcycle for racing purposes

  • You or your authorised rider did not take precautions to ensure your motorcycle does not get further damages after the incident and before any repairs has been made

  • You or anyone on your behalf has made a fraudulent or exaggerated claim to get benefits from this policy

  • An unauthorised rider caused your car to be damaged

In case of an emergency, there is this phone number you can contact Zurich to inform them about the accident: 1-300-88-6222
If you want to know how to submit a claim to Zurich, click this link

Mail to:
You can make an online enquiry here.

The address of the head office of Malaysia: 
Zurich General Insurance Malaysia Berhad
Level 23A, Mercu 3,
No. 3, Jalan Bangsar, KL Eco City,
59200 Kuala Lumpur, Malaysia

For the address of other branches in Malaysia, please refer to this link

For more information please check this website

You cancel your policy with Zurich at any time you want by giving a written notice and return the Original Certificate of Insurance (CI) or the Statutory Declaration if the CI is lost. You may be entitled to get a refund for your premium based on the short period rates if no claims has been made before the cancellation.

You can visit their website or branch, or contact them through telephone, email or fax.


Address: Level 23A, Mercu 3, No. 3, Jalan Bangsar, KL Eco City, 59200 Kuala Lumpur

Telephone: 1-300-888-622


Fax: 03-2144 1622