Customers can expect a phone call from us within 1 working day. In this phone call, customers will learn about their maximum borrowing eligibility with each bank as well as get guidance on the best options for their unique situation. A personalized case assessment is then generated and selected banks will be notified.
From then on, customers can then expect to deal directly with banks and should receive a call from banks with an indicative offer within 3 working days. Customer’s supporting documents (e.g. IC copies, income statements) will be requested by the bank at some point. At the end, qualified customers can expect Letter of Offers from the multiple competing banks and be able to choose from the best.