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All Malaysians, permanent residents, work permit holders, employment pass holders and legally employed person in Malaysia and their dependents are eligible to apply for Zurich’s travel insurance.
Area 1: Australia, Brunei, Cambodia, China [excluding Tibet & Mongolia (Inner & Outer)], Hong Kong, India, Indonesia, Japan, Korea, Laos, Macau, Maldives, Myanmar, New Zealand, Pakistan, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam.
Area 2: Worldwide excluding Canada, Mongolia (Inner & Outer), Nepal, Tibet and USA.
Area 3: Worldwide.
The age requirements are:
Adult: 18 until 70 years old
Child: Between 30 days old to 17 years old, or 23 years old if the insured person is a full-time student in a recognized higher learning institution.
Senior Citizen: 71 until 85 years old
Note: All ages refer to the age of your next birthday.
To make a claim from Zurich, you will have to complete the claim form and submit it with the relevant supporting documents to either Zurich’s online portal, Zurich’s Head Office, any of Zurich Insurance branches or your respective servicing agent.
If you want to submit your claim for travel insurance and other non-motor claims, you can do so in this online Claim Portal.
You can download the travel insurance claims documents from this link.
The address of the head office of Zurich Malaysia:
Zurich General Insurance Malaysia Berhad
Level 23A, Mercu 3,
No. 3, Jalan Bangsar, KL Eco City,
59200 Kuala Lumpur, Malaysia.
Zurich’s emergency assistance company is Asia Assistance Network (M) Sdn Bhd
Address: AA One No. 1, Block N, Jaya One, 72A, Jalan Universiti, 46200 Petaling Jaya, Malaysia
Telephone: 03-7628 3888
In the event of an emergency overseas, you can contact Asia Assistance 24 hours service hotline.
Telephone: +603 7628 3888
You can inform Zurich regarding the changes by giving them written notice or fax them. To cancel your travel insurance policy with Zurich, you will have to give them a written notice regarding your cancellation.
Fax: 03-2144 9622
Address: Level 23A, Mercu 3, No. 3, Jalan Bangsar, KL Eco City, 59200 Kuala Lumpur, Malaysia.