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Looking for a New Postpaid Plan? Check These Telcos Comparison First

Updated 03 Jun 2021 – By Team Loanstreet


We all know that our internet speed has always been rather ‘meh’. But, how come our neighbour, Singapore, has the fastest internet speed in the world?  Being true Malaysians, who can be triggered easily, made us a little bit kiasu, “How come they can have a fast internet connection but Malaysia cannot?” And, this makes us wonder, “Is it worth the price we pay?” 

So today, we’re going to flip this issue inside out by comparing which telco gives THE BEST postpaid plan in terms of price, benefits, speed, coverage and users’ opinions. Who do you think will hold the championship title, will it be UMobile? DiGi? Will it be newcomers like Unifi or Yoodo (hybrid between prepaid & postpaid)? How about the OG Maxis and Celcom? 

So, let the battles begin!

 

How much do you have to pay for the internet?

 
Telco
Celcom UMobile DiGi Maxis Unifi Yoodo
POSTPAID PLAN PRICE RM80 (40GB) - RM188 (120GB) RM28 (3GB) - RM79 (20GB) RM38 (9GB) - RM190 (100GB)  RM98 (40GB) - RM188 (100GB) RM19 (2GB) - RM59 (10GB)  RM12 (2GB) - RM98 (200GB)
AVERAGE PRICE PER 1GB RM1.56 - RM2.00 RM3.95 - RM9.33 RM1.90 - RM4.22 RM1.88 - RM2.45 RM5.90 - RM9.50 RM0.49 - RM6.00
UNLIMITED DATA POSTPAID PLAN PRICE Starting price RM98  Starting price RM40 Starting price RM100 - Starting price RM59 Starting price RM35
*Comparison for special plans are not included
 

Above, we can see that UMobile’s average price for 1 GB is quite expensive. Okaylah, they do offer postpaid plans from as low as RM28 for 3GB but... if you check the average price of each GB for the said plan, UMobile actually charges you kaw-kaw punya with RM9.33 per GB. If that’s the case, better go with DiGi instead. Just add another RM30 and you can enjoy 10GB (RM5.80 per GB).  

For the other two telcos, although their postpaid plans are much pricier, the average price per GB is way cheaper. Let’s take Maxis as an example. You can see that even their cheapest plan is almost RM100  (MaxisONE RM98) but the average price per GB for that plan is only RM3.13. See, that’s much cheaper, right? If that’s still not good enough for you, maybe you want to take a look at Celcom plans. The Celcom Mega offers you 40GB to enjoy at your heart's content for only RM80. Besides, this plan average price per GB is cheaper than Maxis - only RM2.00 per GB.

Unifi plans are also quite expensive, the lowest price is RM19 for 2GB of data. The most expensive one is 10GB at RM59. If you compare it to Yoodo, it’s much cheaper - it’s only RM25 (10GB).




Want more internet? Then the plans we’re about to show you will make the internet addict in you squeal in delight. For heavy users looking for an unlimited data plan, Celcom Mega Unlimited, UMobile - Giler Unlimited Postpaid and Digi Postpaid Infinite should be part of your consideration.

Any sane person would go for UMobile because it’s way cheaper (by half the price), right? But here’s the catch. What many people aren’t aware of is the internet speed for UMobile plan will be capped at 5Mpbs compares to DiGi at 10Mpbs. If you’re wondering how slow 5Mpbs can be, try streaming a Youtube video - the best video quality you’d ever get is only at 480p, max.
 

Wanna know how fast your telco is?


Download speed. Image Source: Opensignal

On average, our internet speed rate is about 14.83Mpbs. So, let's say you want to subscribe to a postpaid plan, make sure the telco that you choose provides an internet speed rate higher than the average internet speed rate for a better experience.

Based on a report made by Opensignal (refer to the above chart), DiGi is recorded to have the highest download speed compared to other telcos. With an internet speed rate of 13.3Mpbs, the telco has already topped our average speed. Maxis, on the other hand, in second place with the internet speed nearly the same as our average speed - 11.9Mpbs. UMobile managed to place third with 9.6Mpbs - not so bad lah.

The chart above revealed that Maxis and DiGi offer an internet speed of more than 10Mpbs. But, what in the world happens to Celcom? How does it get so slow? It used to be fine… big mystery because they’ve their own cellular tower. Even Yoodo tumpang sekali. 

Although UMobile didn’t have their cellular tower and used to share networks with Celcom and Maxis - they want to build their own. Now, their services are known to be the best and all of their users have migrated to 4G (maybe that’s why!). 



 

How good is your telco coverage?

“Wait, I thought internet speed is everything, why suddenly I need to know about coverage?” 

Okay, hear us out. Before you choose any postpaid plan, make sure that the telco has coverage at your place - house, workplace, hometown, etc. If not, you’re going to end up like this poor sis. 

 

To avoid this kind of situation happens to you, we have compiled coverage maps for every telco. 

 

UMobile

UMobile coverage map. Image source: UMobile

UMobile coverage is mostly available in the west part of the Peninsular. So, if you stay at the east coast area of the Peninsula, Sabah and Sarawak, we suggest you opt for other telcos instead.

 

Celcom

Celcom coverage map. Image source: Cellmapper

Celcom has much more meriah coverage for both Peninsular, Sabah and Sarawak. It’s safe to say that this telco is the most suitable telco to choose for, especially for those who travel a lot within Malaysia. 

 

Yoodo

Yoodo’s coverage map is also quite meriah - just like Celcom. You must be wondering why right? Well, it’s because Yoodo shares the same coverage map with Celcom (as it’s owned and operated by Celcom!). That said, it won’t be a problem should you buy Yoodo due to its wide coverage (Peninsular, Sabah and Sarawak). If anything, you may refer to the Celcom coverage map above.

 

Maxis

Maxis coverage map. Image source: Maxis

Even though Maxis’s coverage isn’t as meriah as Celcom, at least it’s also available outside of the major cities. According to Maxis, they manage to provide coverage for more than 90% of users in Malaysia since 2018. However, this is just an estimated data because like we all know, coverage also depends on geographical factors, type of device and the system limit. 

 

DiGi

Digi coverage map. Image source: DiGi

As you can see, although the coverage is mostly concentrated kat Klang Valley in the Peninsular, DiGi also does well in other states as well, especially in major cities. The same goes for Sabah and Sarawak, you should be able to get better coverage in the city centres than in rural areas.
 

Unifi

Image Source: Unifi

Unifi for sure won’t disappoint you as their coverages are tiptop. There are coverages in Peninsular, Sabah and even Sarawak. It means that it’ll be easier should you want to use Unifi (that’s good!).

 

4G availability. Image source: Opensignal 

Now, let’s pay attention to the strength of the coverage. It’s quite easy to understand actually-  wider coverage means faster internet speed. This is why lah everyone is demanding 4G/LTE these days. Let us give you an example, with 3G coverage, the highest internet speed you can get is around 7.2Mpbs but a 4G/LTE coverage has a speed up to 150Mpbs.  

So, before you pick a telco, make sure that said telco can provide 4G/LTE coverage...most of the time. From the chart above, we can see that Unifi and Celcom have the highest 4G availability with the coverage consistency of 89.6% and 89.4% of all time. Celcom also got an award before for a telco with the best 4G availability in Malaysia. But, are they that good meh?

Do note that when we talk about Celcom, automatically it’ll extend to Yoodo. As Celcom has high 4G availability, it means that Yoodo does as well.  As for Unifi, as they’ve been providing internet products for ages, it’s not a surprise that it has the highest 4G availability.

 

As we said (we hope you still remember), coverage does depend on the type of device, system limit, and geographical aspect. So, it could be when this bro tweeted that, (refer to the image above) he was in a mountain area.

That aside, Maxis is also consistent in providing 4G coverage with a coverage consistency of 87.8% of all time.  

UMobile once again managed to place third with 86.3% of coverage consistency. To be honest, we think UMobile is doing quite okay considering their coverage is not as wide as the other two. Lastly, DiGi’s 4G availability is 83.6%.

We’re not sure if you notice this, but we already see a pattern between these telcos. UMobile or DiGi are always at the last place - based on the info we shared, we can see why it is so. And as usual, the top three telcos are Celcom, Maxis or Unifi. Yoodo is kinda tagging along with Celcom at this point.

 

What benefits can you get from these telcos?

Normal lah, all telcos berlumba-lumba offers the best promotions to make sure their customers will stay loyal. Some give discounts, free internet and it goes to the extent of offering a smartphone at a ridiculous price!  

UMobile offers additional rewards like discounts through Giler Rewards. On top of that, UMobile also gives free internet and Waze if you subscribe to their atas-atas plan. 
 


Moving on to Celcom, their benefits will make you terangkat, especially if you’re a movie addict or a Netflix-goer. Depending on the plan you’re subscribed to, you can enjoy from 30GB up to 100GB free internet for streaming purposes at Netflix, iflix, Viu, Tonton and so much more. The more atas plan you’re subscribed to, the bigger free internet quota will be given to you. 

Other than free internet, Celcom also has discounts and promotions for other stuff like free flight tickets. To know more, you can check all the rewards available on their mobile app



Maxis offers benefits based on your membership. An exclusive membership like MaxisONE Club Elite will treat you like a king. For example, you’ll experience first-class customer service whereby your call will be prioritised over other customers. Ahh, suddenly it’s not so hard to keep up with the Kardashians anymore.  

This membership also gives you a discount on your smartphone accessories. And the best part is, you don’t have to queue anymore at their service centre. So, interested to join? All you have to do is purchase or upgrade (for existing customers) to the postpaid plan RM128 and above.



Somewhat similar to Maxis, DiGi also provides benefits based on membership. However, you can only upgrade your membership by collecting points. We’re not trying to BS but you can only collect points by paying your monthly subscription. The bigger the amount in your bills, the more points will be given.

Unfortunately for Unifi, they don’t have as many offers yet - quite limited. They only have cari@unifi which is an e-commerce platform, where you can find many services or products that you’d like to buy. It’s like a one-stop centre. 

As for Yoodo users, they will get various offers and discounts from Yoodo Deals - either from their website or mobile app. You can also renew your car/motorcycle insurances with Loanstreet through Yoodo at a discounted price! *shameless plug*

 

Extra point, what other users say about these telcos?

Enough with the technical stuff and all, now let us spill the tea.  

We want to start with UMobile (watch out Umobile, things are about to get nasty) because…we have been a loyal customer for years. So, the other day we tweeted (read: complaining) to UMobile because their line had gone with the wind for 3 days in a row without any explanation from them. 

But little did we know, they didn’t even BOTHER  reply to our tweet (ugh, the audacity)  to the point that our friend had to call UMobile and let them know about our ice age situation. Only then they replied to the tweet (refer to the below image). We think the customer service failed to notice our tweet.



In our defence, we weren’t being overdramatic because this issue has been brought up many times. UMobile users keep complaining but no solution is provided. Besides that, when a technical issue occurs, UMobile doesn’t even bother to inform users beforehand.  

Moving on, Maxis! This telco receives attention not for their internet speed or other technical stuff but because of money! Maxis has been accused of stealing money by scamming users many times to the points Malaysian started calling them a scam company.

If we were not mistaken, DiGi used to have the same issue as Maxis. We’re not sure if you still remember this but there was one time an uncle threw a tantrum in a DiGi service centre by smashing windows using a golf club. We’re not sure if DiGi users are still facing the same issue but hopefully not because window-smashing is not the kind of attitude we want to see in the younger generation. Other than that, most complaints we hear are relating to signal strength, like that magician movie, Now You See Me... now you don’t.



Unifi also has some internet problems, as usual. The users have been complaining that their services are slow and aren’t as promised. There’s even a Youtube video where the user explained the problem in detail. Or, you may just take a look at their Facebook profile, and see most of the unsatisfying comments there. Ish… ish… 

Yoodo is quite similar as well. Just scroll at their Facebook profile, you can see many comments from unsatisfied users. But, there’s also a review from a Yoodo user that although it has its ups and downs, the telco is quite stable.  

Celcom does have its problems but most would agree that this telco is EXPENSIVE! Well, maybe because Celcom targeted working-class customers? Not to deny the complaints. But, one thing we like the most about this telco - they will inform their users whenever they are facing technical issues (which not what others do). For example:
 


Do you see? This is what we want as loyal customer (Cc: UMobile). Isn’t that right?

 

So, which one do you think to hold the championship? 

Celcom lah...duh. 
 


Before you activate your keyboard warrior mode and scold us on Facebook, it’s better if you hear our reasons first: 

Firstly, although Celcom plans look so expensive because the starting price is RM80, you need to know the amount of GB given and the average price for each GB. Just because you see a plan offered at a lower price, that doesn’t mean the said plan is cheaper.  The average price per GB is probably higher. 

What we want to say is, don’t be fooled by what you see, it’s all telco marketing tactics to trap you. Another thing, although the telco’s internet has been declining lately, it still can be used based on the price and speed.

Second, Malaysians are categorised as a heavy user data group. According to the Malaysian Communications and Multimedia Commission (MCMC), Malaysian internet users are increasing to 88.7% in 2020 from 87.4% in 2018 (up 1.3%). The majority of them are the internet for communications, social media and watching videos. 

So, based on our lifestyle, Celcom is seen as the most suitable to be used. With the highest internet speed and 4G/LTE coverage, video streaming won’t be a problem. 

Third, let’s be honest, we easily get mad when it comes to customer service. Therefore, choosing Celcom seems like the right decision since they take care of their customers’ satisfaction. 

When it comes to the price, we can see that not all people could afford this telco because the price range is not as wide as UMobile. BUT, the main reason we subscribe to these plans is for the internet connection, right? Then, would it be better if we get what we want? We’re not sure about you but we’d rather pay more. 

Do you agree with us? Let us know in the Facebook comment section. 

 

Disclaimer: The views, thoughts, and opinions expressed in the text belong solely to the author, and not necessarily to the author's employer, organisation, committee or other group or individual.

 

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