Can I claim my insurance for the damages?This depends on your motor insurance policy coverage. If you’ve got a Third Party Coverage policy, then sorry, you’ll need to pay for them out of your own pocket as you won’t be able to claim for any kind of damages made to your vehicle.
However, if you have a Comprehensive (aka first party cover) Coverage policy, then the answer is YES. You can claim it under Own Damage Claim (OD) when you knock into objects like a lamp post, tree, divider etc. However, take note that this would mean that you’ll lose your no-claim-discount (NCD).
Here’s how you can make an OD claim:
- Make a police report within 24 hours (as required by law)
- Send your vehicle to a panel workshop for immediate attention. They will identify the cost and sort out the repairs. NEVER send your vehicle to a non-panel workshop as you will sakit kepala when making your claim. You also might end up with more cost for transferring to another panel workshop.
- Submit the following documents to your insurance company:
- A copy of your police report
- A copy of workshop’s estimated cost of repairs
- Copies of your insurance policy, vehicle registration card, road tax disc, IC and driving license and hire purchase agreement (if it's needed).
My friend was in the car with me and suffered an injury from the accident. Now he’s demanding me to pay for his medical cost. What can I do?
Now, back to the question, if you’ve purchased an additional cover to your motor policy called Legal Liability to Passenger (LLP), then your insurance company will pay for your friend’s medical treatment. The limit of this coverage differs from one insurer to another, so you need to check with your insurance provider on how much of your friend’s medical bills can be covered under your policy.
Sadly, if you don’t have LLP, you will have to bear the cost yourself. Sobs. Sure, this is just a hypothetical example for now, but we never know what might happen in the future. If it’s a minor injury and your friend is considerate and understanding, the medical cost wouldn’t be an issue between the two of you.
But, what if it was a major injury that involves a massive cost? Better be on the safe side and consider taking this additional coverage. It’ll only cost you an extra RM20 - RM50 (on average) annually - definitely way cheaper than paying for people’s medical cost. The rate is based on your engine’s cubic capacity. You can use this tool to calculate how much LLP would cost.
What if someone else was driving my car? Can I still make an OD claim?Yes, you can still make an OD claim for the damages if you have a Comprehensive Coverage policy. That being said, you’ll need to pay Compulsory Excess of RM400 first if your vehicle is driven by a person who’s not named in your policy. Just think of it like a saman for allowing an incompetent driver to drive the car.
FYI, a “Named Driver” is someone who can drive the insured car or motorcycle with the owner’s permission and be covered by the insurance with the same privileges as the owner. In Malaysia, you can put two drivers on your motor policy for free. You can add additional drivers for RM10 per person. So, if you let other people drive your car regularly, put their name on your motor insurance policy because it’s better than paying that RM400 saman.