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5 Reasons Why Digital Transformation Is Beneficial for SMEs

BY Team Loanstreet

Updated 17 Nov 2022

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Even before the pandemic hit, game-changing and transformational technologies were already making their way into small-to-medium enterprises (SMEs), allowing companies to stay competitive and triumph in the ever-changing digital landscape.

Then, 2020 happened. The pandemic has therefore increased the necessity for SMEs to go digital, and this trend has shown no sign of abating. The heightened demand for connectivity and digitalisation prompts more SMEs to increase their efforts to adapt to this unexpected disruption.

This article will explore why digital transformation is crucial for SMEs and why Celcom Business should be their trusted partner in this paramount journey.

What's covered in this article?

So, why is digital transformation so important for SMEs? 

The pandemic made clear the need for a more adaptable and scalable digital environment. However, Malaysian SMEs are still underinvesting in digital technology, causing them to miss out on opportunities and growth in various business operations.



Thus, SMEs must shift their attention from outdated technologies to cutting-edge digital solutions that will prepare their organisations for the future. The benefits of digitisation for SMEs are manifold:

1. Increase efficiency and savings

Digital transformation streamlines and integrates SMEs' everyday business processes and operations, enabling them to run their operations more efficiently and save substantial costs. This is particularly crucial considering the movement restrictions of people and products brought on by COVID-19. We have witnessed businesses that have not yet embarked on their digital transformation journeys risk losing money and falling behind.

2. Create a more productive workforce 

It's no secret that businesses today always look for new methods to boost productivity, and digitalisation has proven to be the solution. Embracing digital transformation enables a workforce to function more productively and efficiently through an innovative and flexible working approach. As a result, employees can be more productive in their primary responsibilities within and beyond the workplace. 

3. Make better and faster business decisions

As we move deeper into the digital age, it is more important than ever for companies to differentiate themselves from the competition by making fast and informed decisions. By collecting and analysing data, businesses can devise strategies to meet customers’ expectations and specific business goals. Businesses can get real-time updates and monitor the success of their companies’ performances, and marketing campaigns quickly and precisely through data analytics tools. 

4. Reach more potential customers in more geographical locations

By going digital, small and medium-sized businesses can gain instant access to extended networks of customers, co-workers, employees, and suppliers. In addition, they can connect with a massive network to which they had no prior access. This is an excellent opportunity to expand their customer base and attract new customers in various regions.

5. Enhance cybersecurity and data privacy

Even though SMEs are less attractive targets for cybercrime than large corporations, an attack on an SME could have catastrophic consequences. They need to upgrade their business digitally with the necessary cybersecurity solutions as a preventive strategy to better anticipate threats, implement measures to mitigate them, train employees on cyber security, and react swiftly to unexpected events. 

Increase efficiency and productivity with an ecosystem of solutions from Celcom Business

Celcom Business has established an ecosystem of Mobile, Fixed, IoT, Cloud and Cybersecurity solutions for SMEs, thanks to its collaboration with industry leaders.

Seeking a trusted partner like Celcom Business is crucial for sustainable business operations and outcomes for companies undergoing digital transformation. Together, with the help of Celcom Business, SMEs can develop a comprehensive digital strategy.

Why should SMEs choose Celcom Business?

  • Malaysia’s No.1 Network Choice

Stay connected and collaborate anywhere on the widest network, with high speed and stable connectivity.

  • Large Ecosystem of Solutions from World-Class and Local Partners

Increase efficiency and productivity with Celcom Business’ wide range of Mobile, Fixed, IoT, Cloud, and Cybersecurity solutions.

  • Vast Experience with a Diverse Base of Customer

Leverage Celcom Business’ learnings and experiences with various organisations from different industries.



Read more about it here: 6 Ways Celcom Business Transforms SMEs Digitalisation 

With the advent of digital business solutions by Celcom Business, the price tag for SMEs seeking to undergo a digital transformation has decreased significantly. With little effort and expense, SMEs can now transform their business operations easily and quickly to the digital realm and boost their profits, with high-performing, intuitive, and cost-effective solutions.

Want to start the process toward digital transformation, but not sure how to begin? 

Digital transformation does not have to be expensive or complicated. It's all about teaming up with the right partner. Those who fully comprehend the obstacles they encounter can implement systems that make things like remote working, digital advertising and marketing, and cybersecurity much easier to manage. 

With Celcom Business' packages, SMEs now have the resources to get started easily to:

  • Establish and enhance their online presence
  • Reach new potential customers
  • Track and manage the business operations efficiently

To add, Celcom Business provides world-class digital solutions to help SMEs accelerate success together by:

  • Connecting people with Mobile solutions
  • Connecting places with Fixed solutions 
  • Connecting machines with IoT solutions
  • Managing data with Cloud solutions
  • Protecting data with Cybersecurity solutions

Learn more about how Celcom Business can help SMEs accelerate success together here.


*The above article is intended for informational purposes only. Loanstreet accepts no responsibility for loss that may arise from reliance on information contained in the articles.

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About the Author

Team Loanstreet

Run by a professional human-sized team, get resourceful tips & guides from our very own library of financial articles that can help improve your financial lifestyle & make a well-informed money decision. We strive to provide you with the best service in helping you to get the most out of that DUIT!


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